1. Cancellation by the participant

Cancellation requests must be made in writing (email or official event channel).

Refunds will be processed according to the following timeline:

• Up to 30 days before the event: 80% refund of the amount paid.
• Between 29 and 15 days prior: refund of 50% of the amount paid.
• Less than 15 days prior: no refund will be given, except for exceptions provided for in this policy.

2. Cancellation due to accident or illness

In case of accident or illness that prevents participation, The participant may request:

• Refund of up to 70% of the amount paid, or
• Full credit for future editions, according to preference.

Conditions:

• The request must be made up to 48 hours before the start of the event.
• You will need to present valid proof, such as:
  • Medical certificate;
  • Hospital document or equivalent.
  • The organization reserves the right to review the documentation before approval.

3. Registration Transfer

Participants may transfer their registration to another person up to 7 days before the event, provided they notify the organizers in advance.
An administrative fee may apply.

4. Credits for future editions

In cases of withdrawal outside of standard deadlines, the organization may, at its discretion, offer partial or full credit for future editions.

5. Cancellation by the organization

If the event is cancelled or postponed due to force majeure (weather, health issues, etc.), the participant may choose to:

• Full refund; or
• Transfer of ticket to new date/edition.

6. No-show

Failure to attend the event without prior notice does not entitle you to a refund or credit.

7. Fees and additional costs

Convenience fees, third-party service fees, or brokerage fees may be non-refundable.